Terms & Conditions
Chris and Susan Das, operating as Das Travel are only acting as guides for this trip. All payments are made directly to the travel agent – Biggest Leaf Travel, who make all reservations and handle payments to all the suppliers. This trip is subject to their oversight.
1. Registration
Registration is complete once Biggest Leaf Travel has received an initial, non-refundable, deposit of $1000/person along with details of all clients joining the safari. Please note that all reservations are binding. The balance of the package price is payable 60 days before departure. In the event of a booking being made within one month of departure, the full package fee is payable within five working days. At the time of booking, please provide us with details of any dietary requirements, medical conditions, or any other special requirements you have.
2. Cancellation and Refund Policy
Cancellations are only effective on receipt of written notification. Upon cancellation you are welcome to transfer your deposit payment to another client not yet confirmed on the trip. If your cancellation is made after receipt of full payment of your tour fare and you are not able to find a replacement, 100% of payment will be forfeited.
Should you fail to join a trip or join it after departure or leave it prior to its completion, no refund can be made.
3. Trip Interruption and Cancellation Insurance
It is advised that all travelers purchase trip cancellation and interruption insurance as protection against an emergency which may force you to cancel or leave from an expedition while it is in progress. Insurance should also cover you for unforeseen events that cause you to cancel the trip before departure.
4. Medical Information
Participation on a Das Travel safari tour requires that you are in generally good health. It is essential that persons with any medical problems and related dietary restrictions make them known to us before departure. We can counsel you on whether the expedition you have selected is appropriate for you. The tour leader has the right to disqualify any participant at any time during the tour if he feels the participant is physically incapable and/or if a participant’s continued participation will jeopardize either the individual involved or the safety of the group. There will be no refund given under these circumstances. By registering for a tour, the participant certifies that s/he does not have any mental, physical or other condition or disability that would create a hazard for him/herself or other guests.
5. Price Modifications
Biggest Leaf reserves the right to increase the price of the expedition if cost increases arise due to changes in transport costs, National Park fees, taxes, customs or other fees or changes in the exchange rate. In the event of significant currency fluctuations and/or abnormal supply price increases between a safari being advertised and its taking place, Biggest Leaf reserves the right to alter the overall charge for the tour.
6. Itinerary Changes and Trip Delay
Das Travel reserves the right to change a program’s dates, itinerary, or accommodations as conditions warrant. These are expeditions to remote parts of the world and we reserve the right to change the itinerary due to weather conditions, lodge availability, political conditions and other factors beyond our control without consulting the participants. Das Travel reserves the right to change the itinerary due to circumstances beyond his control. Any significant alterations will be advised to you, and any alterations made will be of similar or better quality to those described on the website.
It is understood that such decisions will be made in the best interests of all participants and with regards to the safety of all staff. Participants have no right to any refund or other considerations in the event of these unforeseeable itinerary changes. If an expedition must be delayed, or the itinerary changed due to bad weather, road conditions, transportation delays, government intervention, sickness or other contingency for which Das Travel or its agents cannot make provision, the cost of delays or changes is not included.
7. Itinerary Cancellations
Das Travel reserves the right to cancel an itinerary before departure for any reason whatsoever, including logistical problems such as strikes, wars, acts of God, or any other circumstances which may make operation of the expedition inadvisable. As outlined above, all clients are advised to purchase travel insurance to protect them against such events. Das Travel is not responsible for any expenses incurred by trip members in preparing for the trip, including non-refundable or penalty-carrying airline tickets, special clothing, visa or passport fees or other trip related expenses and Das Travel will accept no further liability.
If Chris Das is not available to guide a safari as agreed, before or during the safari, due to sickness or unforeseen circumstances, Biggest Leaf will provide all other contracted services, including a replacement qualified safari guide (who may or may not have photographic skills and expertise), until Chris Das can resume guiding services. Clients’ itinerary will be unaffected and Das Travel will make all efforts possible at the time to ensure that the safari itinerary is unaffected.
8. Limitations and Liability
Das Travel, its owners, agents and employees give notice that they act only as the agents for the owners, contractors and suppliers providing means of transportation and/or all other related travel services and assume no responsibility howsoever caused for injury, loss or damage to person or property in connection with any service resulting directly from: acts of God, detention, annoyance, delays, expenses arising from quarantine, strikes, thefts, pilferage, force majeure, failure of any means of conveyance to arrive or depart as scheduled, civil disturbances, terrorism, government restrictions or regulations and discrepancies or changes in transit or hotel services over which it has no control. Reasonable changes in the itinerary may be made where deemed advisable for the comfort and well-being of the passengers.
In case of a medical problem arising during the expedition, which results in costs for evacuation, use of aircraft or repatriation, the responsibility for payment of these costs belongs solely to the passenger. Das Travel strongly advises that participants ensure that such eventualities are covered by travel insurance. If not covered by travel insurance the responsibility still remains with the passenger and Das Travel specifically declines any responsibility whatsoever.
9. Acceptable behaviour
During the safari, you must behave in a way that is not disruptive, upsetting or dangerous to anyone else and you must follow the reasonable requests of the safari leader. Das Travel may terminate your participation in the safari if your behaviour is in breach of this obligation and in such circumstances Das Travel will have no further liability to you.
Das Travel will not be liable for any cost and/or loss you incur which is as a result of: your actions or the actions of a third party unconnected with us, which we could not reasonably foresee or forestall; and any unusual / unforeseeable event beyond our reasonable control.
Insurance Indemnity
It is a booking condition that you accept the hazards involved in visiting remote areas and engaging in potentially dangerous activities. To take part in one of our safaris you must be covered by adequate travel insurance for the duration of the safari and all activities undertaken. The insurance should cover cancellation and curtailment, medical and emergency expense (including repatriation), personal accident, injury and death. In addition you should be insured against loss / damage to baggage, camera equipment, personal possessions and flight delays and cancellations.